International Association of Reservation Executives
 Linking Travel Contact Centers Globally
Leadership Development Benchmarking Industry Trends

 

 

BENCHMARKING and the In-Depth Reality Check Survey

There are at least 3 primary reasons to benchmark a call center. First, comparisons help to reduce the typical barriers
 to change. Secondly, you can further magnify performance gaps by calculating the dollar value of poor performance. And finally, the main purpose of benchmarking is to help you select the one initiative that commits a minimum of company resources to achieve the best performance goals and objectives.

As a member of IARE, you are invited to participate in the In-Depth RealityCheck™ Survey being conducted in partnership with BenchmarkPortal. Click the Members-Only button above, log-in to our Members Only pages and be part of something guaranteed to move your contact center forward! 


SPECIAL OFFER FOR IARE MEMBERS:

The Hotel Data Conference, hosted by STR and HotelNewsNow.com will be held August 4-5 at the Loews Vanderbilt Hotel in Nashville. In partnership with IARE, STR is offering IARE members a registration discount available until  July 30th.

 Log-in to the Members-Only page for more details.


NEW  Webinars Planned - Click here for more information

5 Steps to Better Social Media Monitoring for Travel Industry Contact Centers
A 60-Minute Interactive Webinar
Presented by Amber Naslund, Radian6

Thursday, August 5, 2010
12:00 pm - 1:00 pm (MST)

Click here for more information and to register
R
egister now.
 

IARE Vision & Mission

Vision:  Our vision is to be the premier global travel industry contact center association.

Mission: It is the mission of the IARE to be a catalyst and a conduit for improving business results by:

  • facilitating professional development,
  • creating networking and peer relationships among members, which capitalizes on their diversity of knowledge, skills and abilities,
  • enhancing the awareness of operating techniques, products and services..

Join us as we pursue this mission and enhance the performance of our contact centers!


IARE 2009 Annual Conference & Exhibition
A GREAT SUCCESS!

Visit our  24/7 Virtual Trade Show!

Log in to the Members-Only page for access to Discussion Forum notes.

Click here for a link to the Red Lion/ACS Case Study presented at the conference in St. Louis.


IARE 2009 Excellence Awards

CONGRATULATIONS TO THIS YEAR'S WINNERS!

IARE logo

Supervisor Excellence Award
NADINE CAVINESS
Best Western International

IARE logoManager Excellence Award
MICHAEL DREW
Hyatt Hotels & Resorts

IARE logoRepresentative Excellence Award
PATTY PARKER
Carlson Hotels

IARE logo

Staff Member Excellence Award
MICHAEL POLLEY
Best Western International




JOIN IARE IN NASHVILLE!

guitar

25th Annual Conference
and Exhibition

September 12 - 14, 2010
Hutton Hotel * Nashville, Tennessee

Click here for information about  scheduled presentations and interactive sessions.

Click here for conference information

MEMBERS: Click here to register.
Non-MEMBERS: Click here to register.

Register early, rates will increase after
 June 15!

Click here for a look at the Hutton Hotel - our host property in Nashville

Click here for sponsorship information.

What's New?

Click here for the IARE
 Job Store!


IARE International and
Regional Meeting Summaries

Get Involved on an IARE Committee

Check out the IARE
24/7 Virtual Trade Show

2009 - St. Louis
2008 - San Diego

 

Links...

Learn "What is the IARE?"

Contact an IARE Allied Member

Meet IARE's leadership

Access information about IARE's International and Regional Meetings

Advertising Opportunities:  WEB   EMail

 

International Association of Reservation Executives
7400 East Arapahoe Road, Suite 211
Centennial, Colorado 80112 U.S.A.

Phone 303-694-4728       Fax 303-694-4869     
iare@assnoffice.com

 © 2010 -- International Association of Reservation Executives -- All rights reserved.  Last edit 07/16/10