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Navigating CHANGE International Association of Reservation Executives 17th Annual Conference & Exhibition May 4-8, 2002 * Charleston, South Carolina U.S.A. |
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Hotel |
The IARE’s
17th Annual Conference & Exhibition will be held at the Charleston
Riverview Hotel (formerly the Radisson Hotel Charleston), 170
Lockwood Drive, Charleston, South Carolina, 29403 U.S.A.
Located along the Ashley River, the hotel is 20 minutes from Charleston Airport (CHS) and less than 10 minutes from the historic downtown area. A DASH trolley stop is located in front of the hotel, providing you easy and inexpensive access to many fine restaurants and shops, as well as historic areas such as the Old Exchange, the Battery and Waterfront Park. $100
Room Rate includes complimentary breakfast buffet! The Charleston Riverview Hotel has reserved a limited block of rooms for IARE Conference participants at the discounted group rate of $100 U.S. single or double occupancy, which includes complimentary breakfast buffet in the hotel restaurant. Reservations should be made directly with hotel at (843) 723-3000. Callers must mention "International Association of Reservation Executives" to receive group rates. The specially discounted IARE group rate is available only until April 4, 2002. After that date, the rooms will be released for general sale and vacancy and rates cannot be guaranteed. Please make your reservations early! A credit card guarantee will be necessary when making your reservation. Non-smoking rooms are available upon request.
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The Chase of Charleston |
Conference
Opening Festivities, Teambuilding Event & Dinner Sunday, May 5, 2002, 6:30 to 10:00 p.m. Conference registrants will be divided into teams and sent on their way to explore historic Charleston. Each team will be supplied with a bag of goodies including a detailed map, a list of locations with questions to answer and tasks, Band-Aids (in case of blisters), and 35 cents to call the "scavenger hunt hotline" for helpful information. Each team will work together to compete against the other teams to "collect" and complete the entire list of tasks and answers to historically related items with-in a scheduled time period. The first group to complete the hunt and check-in at the designated location will win a prize. Following the Chase, teams will meet at the Charleston Yacht Club for a full spread of southern cooking and beverages while enjoying the sounds of a Charleston Dixieland band. Considering historic Charleston is a walkable city, most of the event is conducted on foot (so don't forget your walking shoes!). The Chase of Charleston is not only an award winning team building activity but a great way to take in and learn about this beautiful and magnificent city. Be sure to bring your walking shoes for this unique and fun event! The Chase of
Charleston Corporate Team Sponsorship
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Call
Center
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Interested in
seeing how other call centers operate? Be sure to stay for the Center
Tours on Wednesday, May 8, 2002.
Bus transportation will be provided to visit three local reservation centers, then return you to the Charleston Riverview Hotel by 1:00 p.m. There is no charge to attend these tours and sign-up information will be available at the Conference.
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Call
Center |
One of the
greatest benefits of the IARE Annual Conference is the opportunity for
networking with industry colleagues. The Call Center Forums are designed
to stimulate discussion on call center issues specific to size and
number of employees.
This year’s Call Center Forums will provide facilitated discussion for call center managers to share insights and strategies to enhance call center performance.
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IARE
Annual |
The IARE’s
Annual Business Meeting will take place during lunch on Tuesday, May
7, 2002. This is your opportunity to hear what the IARE has been doing
for the travel/hospitality call center industry this year and your
opportunity to decide who will be leading your organization during the
next year. Each member company has a stake in the organization; please
make sure you are represented at this informative session.
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What to Wear |
The attire
for the IARE Conference is business casual. Be sure to bring your
walking shoes and a sweater or light jacket for evening outings.
Meeting room temperatures will vary from 65 to 70 degrees. Please bring a sweater or jacket to adjust to your own comfort level. For more information about the area, visit the Charleston Area Convention & Visitors Bureau
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Registration Fees |
IARE
Member Organizations
Non-Member Organizations
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Optional |
The
Chase of Charleston Corporate Team Sponsorship Sunday, May 5, 2002, Teambuilding Event & Dinner For only $100, your company can be acknowledged as a Corporate Team Sponsor for The Chase of Charleston. Team sponsors are asked to provide corporate logo apparel (shirts, hats, etc.) for up to 12 individuals and prizes will be awarded to the team with the most unique uniform. Sunday Golf
Tournament, sponsored by IEX
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How
to |
Register
On-Line! Click here to go to our On-line Conference Registration Form Register by Mail Register by Fax
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Registration
Instructions |
• All
employees of Principal or Associated Call Center Members or Allied
Members may register at the discounted IARE Member rate.
• Registrations are for one person only and may not be split between two or more persons. • All fees must be paid in U.S. funds. • IARE will accept payment by Visa, MasterCard, check drawn from a U.S. bank, or International Money Order. • Registrations received after Friday, April 12, 2002, will be charged an additional $50 per person. • Registration confirmations will be sent via email to each registrant. If you do not have an email address, your confirmation will be mailed.
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Cancellation |
• All
cancellations must be made in writing to the IARE office, 7853 East
Arapahoe Court #2100, Englewood, CO 80112-1361 USA; fax (303) 694-4869;
iare@assnoffice.com.
• Written requests for refunds received on or before Friday, April 12, 2002, will receive a 50% refund. Fees are non-refundable after April 12th. • Substitutions are encouraged in lieu of cancellations. Please phone the IARE office at (303) 694-4728 to change the name of your registrant(s). • There are no refunds for no shows.
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