Conference Schedule
Travel Information
Accommodations
Metrorail
Sponsorship 
& Exhibits
About the 
IARE Annual Conference
About Washington DC
Registration Instructions & Policies
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International Association of Reservation Executives
19th Annual Conference and Exhibition

Saturday, April 24 through Wednesday, April 28, 2004

The Westin Grand Hotel, Washington, DC  U.S.A.

Click HERE for Conference Schedule!  

Click HERE to see who's already registered!


Pre-registration for the 2004 Conference is closed. Please register on site at:

The Westin Grand, Washington DC
2350 M Street NW, Washington, District of Columbia 20037 USA
Phone (202) 429-0100,  Fax (202) 429-9759

The IARE Registration desk hours are:
Saturday, April 24          4:00 to 6:00 pm
Sunday, April 25            1:00 to 5:00 pm
Monday, April 26            7:00 am to 5:30 pm
Tuesday, April 27           7:30 am to 5:00 pm

 

Click HERE for a detailed Conference Schedule!  

Click HERE to see who's already registered!


2004 Conference Sponsors
About the IARE Conference     Return to top

The IARE represents thousands of individuals who serve in executive or management roles within hundreds travel and hospitality contact centers worldwide. Within our membership lies a vast knowledge and experience with the travel and hospitality reservations industry. The ability to tap and share that knowledge and experience accounts for a large measure of its value to YOU, our members. With representatives from hotels, airlines, car rentals, rail and cruise lines, and city convention and visitor bureaus, you’ll get to meet and mingle with more than 100 call center executives and managers at the IARE Annual Conference. 

The IARE's 2004 Conference will deliver maximum value for your investment and promises to be an experience you can’t afford to miss! Our Conference Planning Committee has "raised the bar" again this year to bring you:

  • More content-rich sessions
  • More interactive learning opportunities
  • More expert speakers
  • More facilitated discussions 
  • A broad selection of discussion topics
  • Valuable take-aways
  • Supplier showcase and product demonstrations
  • Vital networking and idea-sharing opportunities

In fact, we encourage you to bring your call center teams to experience the unequaled benefits of networking and idea-sharing, expert-led education workshops, tailored product demonstrations, facilitated call center forums and terrific teambuilding activities – all in ONE place! 

We appreciate your participation in this growing organization and we hope you'll make plans now to join us in DC. 


  Travel Information              Return to top

Three major airports serve the Washington, DC area: 

Ronald Reagan Washington National Airport is located south of the city along the Potomac River and is the closest airport to the Westin Grand. Taxi fare is approx. $12-15; also served by SuperShuttle. 

Washington Dulles International Airport is located 26 miles west of DC. Taxi fare to downtown is approx. $50. 

Baltimore/Washington International Airport is approx. 30 miles northeast of DC in Maryland. Taxi fare to downtown is approx. $45; also served by SuperShuttle. 

These airports are served by nearly all national and international airlines. Please check for the best fares from your origination. 

For information about the Washington, DC area, go to www.washington.org


  Accommodations                Return to top

The Westin Grand, Washington DC
2350 M Street NW, Washington, District of Columbia 20037 USA
Phone (202) 429-0100,  Fax (202) 429-9759
www.westin.com/washingtondc

  Located at 23rd and M Streets NW in the stylish West End district of the nation's capital. Minutes from Embassy Row, Georgetown and the White House. 
A 5-minute walk from Foggy Bottom Metrorail station (23rd and I Streets, NW). Walking distance from The National Mall and Washington's famous monuments. 

 The Westin Grand Washington D.C. combines elegant accommodations with state-of-the-art conveniences. An attentive multilingual staff caters to international guests, and each room is luxuriously appointed with an oversize desk, three telephone lines with voice mail, and an exquisite marble bathroom with soaking tub. Guests will also enjoy Westin's continental cuisine - and a view of the European-style courtyard - at the Café on M, or the new M Street Grill. 

GUEST ROOMS & AMENITIES 

  • Starwood Turbo Net High Speed Internet Access by Request 
  • The Heavenly Bed 
  • Separate Bath and Shower Stall 
  • CD Player/Radio/Alarm Clock 
  • Data Port 

HOTEL SERVICES 

  • Starwood Turbo Net 
  • Fitness Facility 
  • 24-Hour Room Service 
  • Outdoor Pool 
  • Business Center

  Metrorail            Return to top

Washington's Metrorail subway system is an inexpensive mode of transportation around the city and easy to navigate. Foggy Bottom-GWU is closest station to the Westin Grand. It is located a few blocks walking distance from the hotel, on the northwest corner of 23rd & I Streets NW. Fares: $1.20 minimum, $3.60 maximum based on distance traveled. Metrorail is open 7 days a week; opens 5:30 a.m. weekdays and 7 a.m. weekends as of 6/29/03. It closes at midnight Sunday to Thursday. On Friday and Saturday nights, it stays open until 3 a.m. A farecard is needed to enter and leave the system and can be purchased at vending machines in the station mezzanine. Each rail line is noted by a color (red, orange, blue, green, yellow). Color-coded maps are available in the stations near the farecard machines and inside the trains. Note the name of the last stop of the line going in the direction you are traveling and the stations where you want to transfer. Transfer stations are identified on the map with a double black circle. Signs in the station will tell you which platform to use for your destination. Once you are on the platform, please stand on the red tiled area. Flashing lights at the platform's granite edge will alert you that a train is entering the station.


  Sponsorship & Exhibits         Return to top

The following sponsors and exhibitors are expected to participate in the 2004 Conference.

Our Allied Premier Sponsors for 2004 are:

  • Bay Bridge Decision Technologies

  • IEX, A Tekelec Company

  • Merced Systems

  • Rockwell FirstPoint Contact

  • ScanSoft, formerly SpeechWorks

  • Sykes Enterprises

  • Virtual-Agent Services

Our Allied exhibitors are:

  • Communico, Ltd.

  • Furst Person

  • Interior Concepts

  • Willow CSN Incorporated

See Virtual Trade Show from 2003 Conference


  About Washington, DC      Return to top

When Pierre Charles L'Enfant gazed northward along the banks of the Potomac River in 1791, he envisioned a "pedestal waiting for a monument." Since that day, Washington, DC has evolved into a fascinating, lively city combining grand, neoclassical government buildings, monuments, memorials, museums and the National Mall with colorful neighborhoods, art, theater, music and culture.

Washington, DC is a powerful symbol not only of the United States of America but also of democracy and freedom. The District of Columbia's neighborhoods, people, history and culture truly embody the American Experience - from Duke Ellington to John Phillip Sousa and from the Civil War to civil rights. Only in Washington, DC, can visitors be inspired by touring the magnificent Capitol Building and Washington Monument by day and be moved by taking in magical performances by the National Symphony and world-class opera by night.

During your stay in the nation's capital city, we encourage you to discover Washington, DC as more than just a tourist. Become a part of the American Experience. Marvel at the Lincoln Memorial. Show your children the Star-Spangled Banner. Stop in at Eastern Market, an amazing European-style gathering of food vendors and artisans. Explore Jacqueline Kennedy's Washington through a Citywide Celebration and discover how her love of the arts and this city transformed the nation's capital.

Visit the Washington, DC Convention and Tourism Corporation's web site to find many more exciting ideas to make your own American Experience in Washington, DC.

 


  Registration Instructions & Policies       Return to top

• All employees of Principal or Associated Call Center Members or Allied Members may register at the discounted IARE Member rate.

• Registrations are for one person only and may not be split between two or more persons.

• All fees must be paid in U.S. funds.

• IARE will accept payment by Visa, MasterCard, check drawn from a U.S. bank, or International Money Order.

• Registrations received after Wednesday, March 31, 2004, will be charged an additional $50 per person.

• Registration confirmations will be sent via email to each registrant. If you do not have an email address, your confirmation will be mailed.

• All cancellations must be made in writing to the IARE office, 7853 East Arapahoe Court #2100, Centennial, CO 80112-1361 USA; fax (303) 694-4869; iare@assnoffice.com.

• Written requests for refunds received on or before Friday, March 26, 2004, will receive a 50% refund. Fees are non-refundable after March 26th.

• Substitutions are encouraged in lieu of cancellations. Please phone the IARE office at (303) 694-4728 to change the name of your registrant(s).

• There are no refunds for no shows.

 

 
 
 

Return to IARE home page


IARE ... The Travel Call Center People
Connecting people in every corner of the world

7853 East Arapahoe Court #2100
Centennial, Colorado 80112-1361 U.S.A.

Phone 303.694-4728       Fax 303.694-4869  
iare@assnoffice.com

 © 2003 -- International Association of Reservation Executives -- All rights reserved.  
Last edit 04/20/04