Mona Adams
Manager, Customer Care
Best Western International
Phoenix, AZDiana
Allison
Voice Operations Business Lead
Hyatt Hotels
Marion, IL
Melinda
Bailey
Manager of Call Center Operations
InnLink, LLC
Hendersonville, TN
Natalie
Baumhover
Reservations Manager
Hyatt Hotels & Resorts
Omaha, NE
Stacy Braun
Manager, Redirected Call Program
Carlson Hotels
Omaha, NE
Phyllis Burckhard
Senior Director, Call Center
Choice Hotels International
Minot, ND
Derrell Chastain
Reservations Manager
Hyatt Hotels & Resorts
Omaha, NE
Natosha Davis
Choice Hotels International
Minot, ND
Eric
Dietz
Director
Mindshare Technologies
Salt Lake City, UT
Jennifer Doll
Marketing & Events Coordinator
Virtual Hold Technology
Akron, OH
Michael Drew
Project Manager
Hyatt Hotels & Resorts
Omaha, NE
Sharlene Dubraj
Account & Channel Manager
Upstream Works Software, Ltd.
Vaughan, Ontario, Canada
Olivier Ernotte
Manager, Customer Care Reservations
Best Western International
Phoenix, AZ
Karla Feist
Contact Center Manager
Choice Hotels International
Minot, ND
Greg Geyman
Director of Operations
Hyatt Hotels
Marion, IL
Jenifer Gibson
Director of Operations
Accor North America
Columbus, OH
Ann Glover
Director, Business Performance & Quality
IHG
Atlanta, GA
Chris Hale
Vice President, Call Centers
Hyatt Hotels & Resorts
Omaha, NE
Paulette Hawkins
Director, Voice Reservations & Customer Service
Carlson Hotels
Omaha, NE
Shanna Hiatt
Business Lead
Hyatt Hotels & Resorts
Omaha, NE
Eileen Hill
Assistant Director, Worldwide Reservations
Four Seasons Corporate Office
Toronto, Ontario, Canada
Melanie Hopper
Voice Operations Business Lead
Hyatt Hotels
Marion, IL
Brett Huizenga
Manager of Voice Operations
Hyatt Hotels & Resorts
Omaha, NE
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Kent Ingersoll
Assist. Manager of Training
Hyatt Hotels
Marion, IL
Ryan Jensen
Business Lead
Hyatt Hotels & Resorts
Omaha, NE
Rich Johnson
Director, Customer Care Program
Best Western International
Phoenix, AZ
Lori Kyker
Senior Consultant
Pipkins, Inc.
Chesterfield, MO
Cassidy Klundt
Contact Center Operations Manager
Sitel
Albuquerque, NM
Vicky Willis Koziol
Director of Operations
Omni Hotels
Omaha, NE
Terrie Martin
Reservations Manager
Hyatt Hotels & Resorts
Omaha, NE
Angela Meyers
Director
Hershey Entertainment Hotels
Hershey, PA
Michelle Mitchell
Customer Care Operations Manager
IHG
Salt Lake City, UT Karen Peffley
Reservations Manager
Hershey Entertainment Hotels
Hershey, PA
Denise Pullen
Assistant Director of Operations
Hyatt Hotels & Resorts
Omaha, NE
Jim Quinn
ACS Inc./Affiliated Computer Services
Glen Ellyn, IL
Betty Rickman
Customer Service Manager
InnLink, LLC
Hendersonville, TN
Matt Sanders
Senior Operations Manager
Hyatt Hotels
Marion, IL
Cindy Scheer
Division Vice President, Travel
ACS Inc./Affiliated Computer Services
Eden Prairie, MN
Julie Silbar
Director, Business Systems Operations
Red Lion Hotels Corporation
Spokane, WA
Marcia
Smith
Director, Worldwide Reservations
Four Seasons Corporate Office
Toronto, Ontario, Canada
Dean Tarasenko
Director, Customer Care
Choice Hotels
Minot, ND
Ronda
Trog
Managing Director, Customer Care
Best Western International
Phoenix, AZ
Bob Webb
Vice President, Sales
Pipkins, Inc.
Chesterfield, MO
Leesa Williams
Senior Director of Reservations
Accor North America
Columbus, OH
Tricia Wisehart
Sr. Director, Reservations Development & Performance Planning
Hertz Corporation
Oklahoma City, OK
Scott Wright
Senior Sales Executive
ACS Inc./Affiliated Computer Services
Elmhurst, IL
Chris Zoloth
Director, Global Customer Care
IHG
Salt Lake City, UT
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