IARE Audio-Conference: Workforce Management: Best Practices

Secure On-line Registration How It Works Registration Fees		The International Association of Reservation Executives presents Workforce Management: Best Practices
Secure On-line Registration How It Works Registration Fees		A 90-Minute Lunch & Learn Audio-Conference Thursday, March 31, 2005 1:00 to 2:30 p.m. Eastern Time 12 noon to 1:30 p.m. Central Time 11:00 a.m. to 12:30 p.m. Mountain Time 10:00 a.m. to 11:30 a.m. Pacific Time Presenters: Mark Nelson Manager, Forecasting/Scheduling/Field Support The Hertz Corporation, Oklahoma City, Oklahoma Rebecca Wise Senior TotalView Sales Engineer IEX Corporation, Jacksonville, Florida
		Save time and travel costs and include all staff members who will benefit from this timely topic! This Audio-Conference will cover topics of importance to your call center: 1. Forecasting & Scheduling--Back to Basics 2. Schedule Adherence 3. Service Level Analysis 4. Variable Scheduling 5. Hiring Plans
		This is how it works... Return to top Complete the Secure On-line Registration Form. On Monday, March 28th, registrants will be sent an email confirmation with dialing information and a web link to download handout materials. Join the call by dialing the toll-free number, entering the passcode and your personal PIN. Gather your staff and listen via speaker phone to the presentation, follow along with the handouts and participate in live, interactive Q&A. After the conference, take a few minutes to complete the program evaluation form and submit back to the IARE office.
		Registration Fees Return to top Fees to participate in this audio-conference are based on a company's IARE membership status: $149 for Member Companies (including Principal, Associate & Allied) $249 for Non-Member Companies PLEASE NOTE: Registration fees are based on per dial-in connection; multiple call-ins from your company will be charged. Register by Thursday, March 24th! Please complete the Secure On-line Registration Form and submit your registration electronically to the IARE Office. A confirmation with dialing information and handout materials will be emailed to the contact person of registered companies on March 28th. Return to top
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cjf 03/09/05		IARE ... The Travel Call Center People Connecting people in every corner of the world 7853 East Arapahoe Court #2100 Centennial, Colorado 80112-1361 U.S.A. Phone 303-694-4728 Fax 303-694-4869 iare@assnoffice.com Copyright 2005, International Association of Reservation Executives. All rights reserved.