IARE...
IARE – Linking Travel Contact Centers Globally
 
Meet IARE's Leadership Team!


 


 


Front Row: Michele Rowan, Amanda Wu, Ronda Trog, Tracy Gaudette, Tricia Wisehart, Leesa Williams.


Back Row: Dan Hoesing, Denise Pullen, Tim Gallagher, Sonia Bertulio, Jenifer Gibson, Scott Wright

OFFICERS (term expiration date in parenthesis)
President (2008)
Michele Rowan
Hilton Reservations and Customer Care
Vice President, Customer Contacts and Performance Management
2050 Chennault Drive
Carrollton, TX  75006
Phone: 972-770-6078
Fax: 011-44-207-850-1043

michelle.rowan@hilton.com
 
Vice President/President Elect (2008)
Ronda Trog
Best Western International
Director, North American Reservations
20400 North 29th Avenue
Phoenix, AZ 85027 USA
Phone: 623-780-6009
Fax: 623-780-6099
ronda.trog@bestwestern.com
Secretary (2008)
Leesa Williams
ACCOR Reservation Services
Director of Reservations
5300 North High Street
Columbus, OH 43214 USA
Phone 614-601-4025
Fax 614-985-3578
lmwilliams@accor-na.com

 
Treasurer (2008)
Tracy Gaudette
Coast Hotels Ltd
Director of Reservation Services
1090 West Georgia Street #900
Vancouver, BC V6E 3V7 CANADA
Phone: 604-642-4127
Fax: 604-682-5481
t.gaudette@coasthotels.com
Immediate Past President (2008)
Daniel L. Hoesing
Carlson Hospitality Worldwide
Director, Voice Reservations
11340 Blondo Street
Omaha, NE 68164 USA
Phone: 402-501-5115
Fax: 402-501-9166
dhoesing@carlson.com

 
 
DIRECTORS
Phyllis M. Burckhard (2008)
Choice Hotels International
Sr. Director, Call Center
PO Box 2128
Minot, ND 58702 USA
Phone: 701-858-5701
Fax: 701-858-5744
phyllis_burckhard@choicehotels.com

 
Denise Pullen (2009)
Hyatt Hotels & Resorts
Assistant Director of Operations
9805 Q Street
Omaha, NE 68127 USA
Phone: 402-593-5103
Fax: 402-593-9838
dpullen@hyatt.com
Patricia C. Wisehart (2009)
Hertz Corporation (The)
Director, Reservations
10401 North Pennsylvania
Oklahoma City, OK 73120 USA
Phone: 405-749-4405
Fax: 405-979-1862
pwisehart@hertz.com

 
Scott Wright (2008)
Voxify, Inc.
Sales Executive
1320 Harbor Bay Parkway, Suite 100
Alameda, CA 94502 USA
Phone: 630-832-7669
Fax: 510-545-5055
scott.wright@voxify.com
BOARD AFFILIATES
Sonia Bertulio
Best Western International, Italy
Manager

Via Vespucci 2

Milano 20124 ITALY
Phone: +39 02 637841
Fax: +39 02 6571299
sonia.bertulio@bestwestern.com

 
Jenifer Gibson
Accor North America
Director, Springfield Contact Center
1650 Upper Valley Pike
Springfield, OH 45504 USA
Phone: 937-525-0439
Fax: 937-325-4095
jngibson@accor-na.com
Amanda Wu
Hilton Reservations Worldwide
Reservation Sales Manager
232 Pratt Street
Streator, IL 61364 USA
Phone: 815-673-3916
awu@hiltonres.com

 
 
STAFF For general information, please contact iare@assnoffice.com
 
Director, Events & Member Services
Katrina Smith
,
CMP
Caruso Group International 
7400 E. Arapahoe Road, Suite 211 
Centennial, CO 80112 USA
Phone: 303-694-4728 ext. 14 
Fax: 303-694-4869 
Email ksmith@assnoffice.com
Staff -- Advisory
Fred Caruso, CEO

Caruso Group International 
7400 E. Arapahoe Road, Suite 211 
Centennial, CO 80112 USA
Phone: 303-694-4728 
Fax: 303-694-4869 
Email
fcaruso@assnoffice.com
Director, Accounting Services
Susan Nolte

Caruso Group International 
7400 E. Arapahoe Road, Suite 211 
Centennial, CO 80112 USA
Phone: 303-694-4728 ext. 17 
Fax: 303-694-4869 
Email snolte@assnoffice.com
Staff -- Advisory
Ellen Caruso, President

Caruso Group International 
7400 E. Arapahoe Road, Suite 211 
Centennial, CO 80112 USA
Phone: 303-694-4728 
Fax: 303-694-4869 
Email
ecaruso@assnoffice.com
 

International Association of Reservation Executives
7400 East Arapahoe Road, Suite 211
Centennial, Colorado 80112 U.S.A.

Phone 303-694-4728       Fax 303-694-4869     
iare@assnoffice.com

 © 2006 -- International Association of Reservation Executives -- All rights reserved.  Last edit 01/24/08