IARE Technical Survey Form

IARE Technical Survey
International Association of Reservation Executives
Spring/Summer, 2002

The IARE Technical Survey provides electronic access to technology information at IARE Member Call Centers, and results will be available only to IARE members who contribute information.

Responses will be collected until Friday, August 30, 2002.
Results will be compiled and respondents will be notified by email when results are available.

Please complete the information below as completely as possible.

Respondent Information

Member Company

City, State, Country

Name of Respondent

Email address

Equipment Information	Vendor/Brand	Model/Release
A. ACD/Call Sequencer
B. Communications equipment
C. Manpower scheduling system
D. Headset equipment
E. Time clock equipment
F. Reservation system
G. Res. system equipment (CRTs, etc.)
H. Airline GDS interface
I. GDS Connection type
J. Gateway provider
K. Internet provider
L. PMS System(s) interfaced
M. IVR / CTI
N. CRM
O. Fax Server
P. Voice Over IP provider and use
Q. 800 service provider
R. T-1 Service
S. T-45 Service
T. Local Carrier
U. Call Routing software

Comments?

International Association of Reservation Executives
7853 East Arapahoe Court #2100
Centennial, Colorado 80112-1361 U.S.A.
Phone 303-694-4728 Fax 303-694-4869
iare@assnoffice.com