WE'RE YOUR PEOPLE
IARE is a non-profit organization dedicated to serving contact center professionals in the travel industry
We place a high value on providing meaningful networking opportunities and actionable content because IARE events must always be more than worth your time.
The International Association of Reservation Executives (IARE) was founded in 1985 by a group of hotel reservation center managers who wanted to exchange ideas and best practices with their peers. In 1993, IARE’s members voted to expand to include representatives from call centers across the travel industry—including airlines, car rentals, cruise lines, riverboats, individual hotels and city convention and visitor bureaus.
Our mission is to continue fostering connections throughout the travel industry by:
- Facilitating professional development
- Creating opportunities for mutually beneficial networking and peer relationships
- Building awareness of operating techniques, products, and services that can help your team contact center run more smoothly
Join these global industry leaders
Sign up today to get instant access to all member services—including our member resources, the best place to get peer-to-peer insights on whatever challenges you’re facing right now.
OUR MEMBERS
Accor Hotels
Addasound
Advantage Reserve
Allied Global
AmplifAI
Aramark
Aspire
BWH Hotel Group - Milan
Brett/Robinson
Brittain Resort Management
Cloud5
Concentrix
Delaware North Park Services -- Florida
Delaware North Park Services - New York
Drury Hotels
Hershey Entertainment & Resorts
Hilton Reservations & Customer Care
Hyatt Hotels & Resorts
Hyatt International Corporation
Hyatt Services GmbH/Worldwide Res.
IHG
Interactions
IGT Solutions
Intradiem
LivePerson
Loews
Marriott Hotels & Resorts
NextCaller
Omni Hotels
Outrigger Hospitality
Paramount Hospitality
PetSmart
Radisson Hotel Group
Red Roof Inns
Royal Resorts
Sitel
Snowfly Incentives
Sutherland Global Services
Telus International
Telvista
Vacation Myrtle Beach
Vail Resorts, Inc.
Xanterra Parks & Resorts
Board of Directors
Board President
Natalie Baumhover
Hyatt Hotels & Resorts
Past President
Angela Meyers
Hershey Entertainment & Resorts
Vice President
Michelle Lord
Accor Hotels
Board Member
Darrin Briggs
Snowfly
Treasurer
Nicole Munn
Omni Hotels
Board Member
Veronica Armstrong
Aramark
Board Affiliates
Board Affiliates offer input and feedback to the Board of Directors and participate in planning and executing IARE conference and symposiums.
Kevin Shaughnessy, IGT Solutions
Brandon Beeken, Intradiem
Paulette Hawkins, Omni Hotels
Nick Brodbeck, Red Roof
Mary Bottom, Hershey Entertainment
Andrew Lange, Sitel
Kory Laszewski, Telus International
Julie Lovendahl, IHG
STAFF
Membership Director, Ronda Trog
