WE'RE YOUR PEOPLE
IARE is a non-profit organization dedicated to serving contact center professionals in the travel industry
We place a high value on providing meaningful networking opportunities and actionable content because IARE events must always be more than worth your time.
The International Association of Reservation Executives (IARE) was founded in 1985 by a group of hotel reservation center managers who wanted to exchange ideas and best practices with their peers. In 1993, IARE’s members voted to expand to include representatives from call centers across the travel industry—including airlines, car rentals, cruise lines, riverboats, individual hotels and city convention and visitor bureaus.
Our mission is to continue fostering connections throughout the travel industry by:
- Facilitating professional development
- Creating opportunities for mutually beneficial networking and peer relationships
- Building awareness of operating techniques, products, and services that can help your team contact center run more smoothly
Join these global industry leaders
Sign up today to get instant access to all member services—including our member resources, the best place to get peer-to-peer insights on whatever challenges you’re facing right now.
OUR MEMBERS
Accor
Aramark
BWH Hotel Group - Milan
Brand Ethos
Brett/Robinson
Centrical
COPC
Delaware North Park Services -- Florida
Drury Hotels
Graduate Hotels
Hershey Entertainment & Resorts
Hilton Reservations & Customer Care
Hyatt Hotels & Resorts
IHG
IGT Solutions
Impact Sourcing CX
Interactions
Loews
Marcus Hotels
Miraval Resorts
Omni Hotels
Outrigger Hospitality
Paramount Hospitality
PetSmart
Radisson Hotel Group
Red Roof Inns
Telus International
The Language Group
Vacation Myrtle Beach
Vail Resorts, Inc.
WNS
Xanterra Parks & Resorts
Board of Directors
Board President
Michelle Lord
Accor
Past President
Natalie Baumhover
Hyatt Hotels & Resorts
Board Member
Scott Wright
IGT Solutions
Vice President
Anita Travis
Outrigger Hotels
Board Member
Darrin Briggs
Snowfly
Board Member
Michael McWilliams
Radisson Hotels Americas
Board Member
Megan Becker
Hershey
Board Affiliates
Board Affiliates offer input and feedback to the Board of Directors and participate in planning and executing IARE conference and symposiums.
Kevin Shaughnessy, IGT Solutions
Phoebe Elkins, Hilton
Angela Meyers, Hershey
Serena Schmitz, Radisson Hotels
Kory Laszewski, Telus International
STAFF
Membership Director, Ronda Trog
