Do you have something specific you want to learn about or benchmark with others on?
Reach out to Ronda at ronda.trog@iare.com
Thursday, January 7 @ 10 a.m. CST
Join this session to plug into engagement and team building practices/processes that are highly successful in the
contact center WFH environment, and spend quality time exchanging with your colleagues on the same topic.
Facilitator: Michele Rowan, President, Customer Contact Strategies
Michele is former VP of Hilton Reservations and Customer Care, and current President of Customer Contact Strategies.
Her group has been holding meetings and conferences on Work From Home for contact centers and support functions for 10+ years.
