Do you have something specific you want to learn about or benchmark with others on? 
Reach out to Ronda at

Save the Date:  February 2

Tour of Accor Contact Center & more


Thursday, January 7 @  10 a.m. CST

Join this session to plug into engagement and team building practices/processes that are highly successful in the
contact center WFH environment, and spend quality time exchanging with your colleagues on the same topic.

Facilitator: Michele Rowan, President, Customer Contact Strategies

Michele is former VP of Hilton Reservations and Customer Care, and current President of Customer Contact Strategies.
Her group has been holding meetings and conferences on Work From Home for contact centers and support functions for 10+ years.







Facebook Twitter LinkedIn